Shipping policy
At Cletronix, we aim to keep shipping simple, clear, and reliable.
Order Processing
All orders are processed within 1 to 3 business days. Orders are not shipped on weekends or public holidays. During high demand periods, processing may take slightly longer.
Shipping Time
Estimated delivery time depends on your location:
- Domestic orders: 3 to 7 business days
- International orders: 7 to 15 business days
These are estimates, not guarantees. Delays can happen due to customs, courier issues, or peak seasons.
Shipping Charges
Shipping costs are calculated at checkout based on your location and order size. In some cases, we may offer free shipping promotions.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. Please allow 24 to 48 hours for tracking updates to appear.
Customs, Duties & Taxes
For international orders, customs fees or import taxes may apply depending on your country. These charges are the customer’s responsibility.
Incorrect Address
Make sure your shipping details are correct before placing your order. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Delayed or Lost Packages
If your order is delayed or appears lost, contact us at info@cletronix.shop. We will help you track the shipment and find a solution.